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FAQ’s
Yes, absolutely. We use SSL encryption and modern security technologies to ensure your personal and payment information is always protected. Your data is never shared or accessed by any unauthorized third party. You can shop with complete confidence at LeatherBomberJacket.co.uk.
We ship globally using trusted courier services such as DHL, FedEx, and Royal Mail (UK orders). All shipments come with tracking, so you’ll always know where your package is.
Once your order is processed and shipped, you’ll receive a tracking number via email. You can use that number to track your package directly on the courier’s website.
Shipping times depend on your location. Typically:
UK orders: 3–5 business days
International orders: 7–10 business days
Custom orders may take slightly longer (we’ll notify you).
We offer a 30-day return window from the date of delivery. The item must be unused, in original condition, and returned with original packaging. To request a return, email us at info@leatherbomberjacket.co.uk
We take quality seriously — every product is inspected before shipping. If you receive a defective or damaged item, email us at info@leatherbomberjacket.co.uk within 48 hours of receiving your order. Please include photos and a description of the issue.
Yes, we’re happy to offer exchanges. Just reach out to info@leatherbomberjacket.co.uk with your order number and the details of the exchange request. Items must be unworn and in original condition.
Absolutely! We offer custom sizing, colors, embroidery, and even name personalization. Contact our support team or visit our “Custom Orders” page.
The Shipping Policy
Free Shipping
At Leather Bomber Jacket, we are pleased to extend complimentary shipping services to all our global customers. This means you can enjoy our handcrafted leather goods without any added shipping costs, no matter where you are located.
Estimated Delivery Time
Standard Shipping: Each product is a masterpiece, meticulously handcrafted with the finest leather craftsmanship. Our preparation process takes approximately 7 to 10 days, allowing us to infuse each item with exceptional care and precision. Once prepared, your order embarks on its journey, typically arriving within an additional 8 to 10 business days.
Total estimated time: 14 to 21 days from order to delivery.Order Processing: Orders placed after 1 PM will be processed on the following business day, which may affect the overall delivery time.
Tracking Your Order
Once your order has been dispatched, you will receive a tracking number to monitor its progress. It is your responsibility to track the shipment using this number and follow up with the courier company if there are any issues.
In the event of delivery delays or complications, please contact the courier service directly. Please be aware that Leather Bomber Jacket cannot be held accountable for parcels delayed or returned due to delivery issues or if the courier attempts delivery when no one is available at the address.
Courier Services
To ensure safe and timely delivery, we collaborate with trusted courier partners including DHL, FedEx, and USPS. These services are chosen for their reliability and efficiency, ensuring your products arrive in excellent condition and within the promised timeframe.
Receiving Damaged or Incorrect Orders
While we strive to deliver your orders in perfect condition, we understand that issues may occasionally arise. If you receive a product that is damaged, defective, or not as described, please reach out to our customer service team within 30 days of receiving the parcel.
To qualify for a return, exchange, or refund, items must remain unused and include all original tags.
Import Duties and Taxes
United States Orders:
Most shipments valued under $800 (de minimis threshold) typically enter duty-free under U.S. Customs rules. However, please note that Leather Bomber Jacket does not cover any duties, tariffs, or additional customs charges beyond this threshold.
Rule: By placing an order, you agree that all import duties, taxes, and handling fees assessed by U.S. Customs and Border Protection (CBP) are solely your responsibility.International Orders:
Customs duties and taxes are not included in the product price and remain the responsibility of the customer. These charges vary by country. While we often ship items marked as gifts to minimize costs, we strongly recommend checking your local customs office for exact regulations.
Important Notes
Please double-check all shipping details (address and contact information) before finalizing your order to avoid delays.
For security reasons, we do not ship to APO, FPO, or PO Box addresses.
If your order includes both customized and non-customized items, delivery of customized products may take longer.
Once an order is dispatched, we cannot reroute it to a different address. Please contact the courier directly for any address changes.
Possible Reasons for Delivery Delays
Various factors can affect delivery times, including:
Natural disasters or public holidays
Incorrect address or contact information
Customs holds and inspections
Quality control checks
Global disruptions (e.g., pandemics)
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